Stacy

Commented on Contact adding limit@Gallant Could you please reach out via Intercom chat so we could discuss it in details?Commented on Why dont you have a paid plan?@Su100 We launched Frostbite for absolutely free - no trial, no plans, no cards required. Our strategy is to build warm and trustful relationships with our first customers, providing the intuitive and unlimited functionality to help their business grow. We believe that basic cold…Commented on Issue with Mailboxes Limitation in Campaign Launch@Gallant There is a technical restriction allowing to add up to 10 mailboxes per campaign. Our development team is looking into it.Commented on Contact's aren't uploading@Joe Ali Getting beck to you in Intercom.Commented on Custom time frame between emails sent@Judith Amarachi Thanks for your feedback. It will be implemented in the scope of Daily Limit request.Created Ramp-up for mailboxes Created Do not send campaigns on public US holidays Created Verify duplicated contacts Commented on Interval issue of follow-up emails@Nafis AhmedThe waiting period is measured in full days from the initial step. For example, if emails are sent today (September 9) and the waiting period is set to one full day, the next step will be sent on September 11.Commented on Review of Frostbite.ai@Gallant Frostbite team appreciate all the kind words you said about our product! I’d be very grateful if you could post your review to G2 portal. It would mean the world to us and help others see how Frostbite can make a difference in their cold email outreach efforts. Thanks ag…Commented on option to add contacts / leads manually 🙏Thanks for your idea!Commented on Any workarounds to track openrates?Thanks for your feedback @Konrad Nietopiel Frostbite currently does not support open tracking, as existing solutions significantly impact email deliverability. With Gmail’s recent updates, any emails containing pixel tracking will definitely trigger spam filters. However, once we…Commented on Bulk add email accounts@Moe Amine Thanks for your idea!Commented on 1 contact getting multiple same emailHello @Prasad Dusane Could you please explain your feature request in detail?Commented on Gmail account getting suspended after campaignFrostbite currently supports only Gmail and Outlook accounts. To improve your account reputation, we recommend creating business accounts with Gmail or Outlook instead of using personal accounts. We're also working on enabling SMTP/IMAP connections, which will be available in the…Commented on Multi-Account Inbox 📬@Moe Amine Thanks for sharing your thoughts! We’re definitely planning to implement Inbox, as well as SMTP connection but based on our initial priorities, we could not deliver it sooner that Q4/24. Hope for your understanding!Commented on Interval issue of follow-up emailsCould you please send me URL of your campaign and our team will take a look?Commented on Gmail account getting suspended after campaign@Nafis Ahmed Gmail has a lot of restrictions and policies that we must follow to avoid spam triggering. Using personal emails for cold bulk outreach is generally ineffective and can lead to higher rates of messages being marked as spam. Email service providers often have stringe…Commented on IGNORE LIST@Richard Harvan Thanks for submitting your idea! Frostbite team is currently working on it. Merging it with https://feedback.frostbite.ai/p/blocklist-domains Commented on Edit Active Campaign: Modify Mailboxes@Senthil Kumar This feature allows to add, edit and delete mailboxes for ongoing campaigns. If you’d like to speed up your campaign, you can add more mailboxes by easily navigating to Campaign - Mailboxes - Add mailbox. You could remove a mailbox on this tab as well in case you d…Commented on Personalization Error #2I’ve got your recording, thanks for sharing the issue. We’ll take care about the styles by the end of Q3. Sorry for inconveniences!Commented on Using Gmail@Keri Omajene Hello, Frostbite allows to use Gmail and Outlook email service providers as the most popular ESP on the market. Please follow the link to Help Center to find out more information.Commented on Contacts are not uploadingThe problem happens because some of your contacts have invalid emails that we could not support while sending campaigns. Please review your contacts and try again.Commented on Follow Up number@Jonas Schroeder Thanks for your feedback. Noted!Commented on Existing contacts are not showing@Nafis Ahmed This issue has been fixed.Commented on Follow up email not working@Nafis Ahmed All the follow-ups have been successfully sent.Commented on Campaign is not sending outHave you checked the delays between steps in your campaign? Is the calendar predicted sending but the mailboxes did not send any emails?Commented on Follow up email not workingThanks for sharing, we’ll check this issue.Commented on Existing contacts are not showing@Nafis Ahmed Thanks for this bug report, we’ll review it.Commented on Follow up email not working@Nafis Ahmed Hello! Please note that the follow-up email will be sent according to the configured delay between steps. Could you please provide the campaign URL and let me know if the configured delay was observed? Thank you, Stacy