Cannot Connect Your Mailboxes Due to an Error

We are currently unable to connect mailboxes due to an unexpected error.

What is this error of sender not verified?

I am sending email using frostbite.ai , I value that it is free and platform idea is really good for us. Please also consider and help me solve this issue, I have connected the account and started sending mails. But this is saying sender not verified, this will make all of my emails go to spam

Cannot Access Dashboard – "Something Went Wrong" Error

Hello Frostbite Team, For the past few weeks, I've been unable to log into the Frostbite dashboard. Every time I attempt to log in, I receive the error: "Something went wrong." I also tried contacting support via email, but the email bounced back. This issue is urgent because we actively use your system and need to make important updates to our campaign. Could you please look into this issue or provide guidance on how to resolve it? Account Email: mbprisify@gmail.com Thank you for your help! Best regards, Gabrielius CEO | Founder MB Prisify

Can't add outlook mailboxes

The issue I'm experiencing is that I'm trying to add Outlook mailboxes but it says I need admin permission. But I login with my admin account and it then gets back to the same screen saying I need permission. How to fix this? P.S. It seems the support chat has nobody answering and when I email support email my mail bounces. Is this project still active?

Campaign Stuck in "In Progress" Status and Not Sending Emails

I created a new email campaign, but the campaign has remained in the "In Progress" state for an extended period without sending any emails. I’ve waited several hours, yet no progress or activity has been initiated. And configured the settings to run throughout the week (all days enabled) However, the campaign remains stuck in the "In Progress" state for an extended period, and no emails are being sent.

Says Mailboxes are in use even though no campaigns are running

I have run many campaigns with no problem. Now, when creating a new campaign it says all my mailboxes are currently in use, and that i need to add more mailboxes. However i should have a bunch of email accounts available for use in a new campaign as i added 12 accounts and none are in use. it says they are in use.. What can i do to fix this? the last campaigns they were used in are finished. It doesnt make any sense. I also cannot remove and re add them as it says they are in use in the mailboxes tab also..

Can't add email list leads due to incorrect error bug

It says my fields are missing data but that is incorrect, all of the data is there already. Super frustrating setting up my first campaign here already facing simple bugs.

It deseapered my ">" on the subject line

I just built a sequence and started sending and I noticed it disapeared with my “>” on this subject line “Plain text > beautiful images”. While it was showing on the frostbite site, in the gmail on the emails sent it didn’t

Personalization Error #2

If I keep my text size large and add a variable for personalization, the text size of the personalized variable remains normal instead of large. Am I doing something wrong?

Personalization Error

When I send a test email for a campaign I’m making, I don’t recieve the personalized variable correctly. E.g., It gives {{{{email}}}} instead of writing the email address I intended to send. What is the problem?

Interval issue of follow-up emails

Follow-up emails are being sent after 2 days even after selecting the interval period 1 day.

Contacts are not uploading

Please find the solution

Follow up email not working

I’ve set a follow-up sequence in my last campaign but the follow-up is not working after step 1 even though there is no reply.

Existing contacts are not showing

When I try to create a campaign with existing contacts, the contacts don't show up there.

Unable to add image template

i cannot add image to the sequence

Campaign is not sending out

Does not load sequence previews and does not send. I started doing it in the middle of the campaign.

Speed of Contact Loading

When you have more than 100 contacts, loading becomes very slow. Searching is almost impossible. It would be great if that could be fast, because it is basically a csv sheet.

Mailbox connection failed - Something wrong, please contact support

What to do? support is not responding

Unable to add outlook mailbox error - invalid app